Be an ambassador and embody the values of the Ferries & Transportation Division by representing the company in the communities we serve. Educate communities and key individuals about Hornblower and the benefits of commuter ferry services to drive community engagement towards continued expansion/renewal of existing services. Champion and manage the implementation of a comm

Provide exceptional hospitality to guests and coworkers as prescribed in the RESPECT Service System. Follow safety procedures in order to ensure the protection of passengers and vessel. Participate in routine safety drills to prepare for major incidents. Handle lines to moor vessels to pier. Stand watch in ships' bows, sterns, or bridge wings in order to look for obstruct

Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT Service System. Greet guests and serve food and beverage in a timely fashion. Accurately take orders and enter them into the point of sale system. Maintain the cleanliness and safety of all common areas and service stations. Participate in the celebration and entertainment experience of t

Inspect food preparation and service areas to ensure observance of safe, sanitary food handling practices Provide exceptional hospitality to coworkers and guests as prescribed in RESPECT Service System Prepare high quality food following prescribed recipes and production specifications Receive and organize hot line food orders; portion, arrange, and garnish food for servi

Provide exceptional hospitality to coworkers and guests as prescribed in Our RESPECT Service System. Operate dish machine; ensures all dishes are cleaned, organized, and stored appropriately. Ensure that dishwasher is in proper working order; responsible for routine cleaning of equipment and refilling chemicals as needed. Test and document dish machine temperature and san

Provide exceptional hospitality to guests and coworkers as prescribed in Our RESPECT Service System. Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices. Provide prompt and consistent bar service to guests and servers throughout the cruise. Set up and break down bar stock and restock bar according to prescribed pa

Accept tasks from the Port Engineer and shift supervisors. Successfully and safely perform basic maintenance on all systems onboard the vessels. Ensure all aspects of safety during task execution. Ensure all shift paperwork is correctly completed and submitted. Important vessel information is communicated to other supervisors and the chain of command. Use of approved Hazm

Accept tasks from the Engineering Supervisor and plans/implements execution. Successfully and safely perform all diesel engine maintenance onboard vessels up to, and including, engine overhauls, mechanical and electrical troubleshooting, and preventative maintenance work. Ensure all aspects of safety during task execution. Issue company power tools to technicians to accom

Learn and perform all duties associated with your position, particularly Station Bill responsibilities and all aspects of passenger safety Participate in safety drills and training Assist with all vessel operations Engage in deck operations including loading and discharging of passengers and vehicles Respond as assigned to all vessel emergencies respond as directed Active

Provide exceptional hospitality to guests and coworkers as prescribed in the RESPECT Service System Follow safety procedures in order to ensure the protection of passengers and vessel Participate in routine safety drills to prepare for major incidents Handle lines to moor vessels to pier Stand watch in ships' bows, sterns, or bridge wings in order to look for obstructions

Responsible for coordinating all factors related to vibe, atmosphere, ambiance and cruise flow responsible for executing all cruise flow elements and practices in accordance with training manuals, concept guides, and schedules. Stay current and implement directives, scripts, interactive elements, and instructions from Corporate and city senior leadership , including socia

Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction. Gather pertinent cruise event details from the other departme

Provide exceptional hospitality to guests and coworkers as prescribed in Our RESPECT Service System Provide guests with water, coffee/tea, and bread service throughout the meal Bus used and unneeded dishes and glassware from guests tables to galley Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning Maintain the cleanliness and s

Provide exceptional hospitality to guests and coworkers as prescribed in Our Respect Service System Greet guests and serve beverages in a timely fashion Accurately take orders and enter them into the point of sale system Maintain the cleanliness and safety of all common areas and service stations Participate in the celebration and entertainment experience of the guest Set

Ensures that onboard crew work and passenger environment is as safe and pleasant as possible. Supervises crew during vessel docking maneuvers. Oversees others in Housekeeping Chores and Maintenance Projects. Oversees vessel personnel follow safety procedures and work rules at all times. Stands Underway Watches as Helmsman or Lookout and performs other vessel navigational